Shipping Information
Please see the below table outlining the cost of shipping and the estimated delivery time of our products. Please note: You should allow up to 7 days for your items to arrive as minor delays with mail services can occasionally occur.
PRODUCT |
SHIPPING COST |
METRO DELIVERY* |
WA, NT, TAS + RURAL DELIVERY* |
Framed Prints |
FREE SHIPPING |
3 - 5 working days |
7 - 10 working days |
Canvas's |
FREE SHIPPING |
3 - 5 working days |
7 - 10 working days |
Mugs |
FREE SHIPPING |
3 - 5 working days |
7 - 10 working days |
Unframed Prints |
FREE SHIPPING |
3 - 5 working days |
7 - 10 working days |
Poster Prints |
FREE SHIPPING |
3 - 5 working days |
7 - 10 working days |
iPhone Cases |
FREE SHIPPING |
3 - 5 working days |
7 - 10 working days |
Gift Vouchers |
FREE SHIPPING |
INSTANT |
INSTANT |
*Please note these timeframes exclude production times and are estimations to be used a guideline only.
NEW ZEALAND ORDERS
Unframed & framed prints ship free to New Zealand via NZ Post.
INTERNATIONAL ORDERS
Unframed Prints are flat rate AU $29.95 per order (shipped rolled up in a mailer tube which can accommodate up to 5 prints).
EXTRA SHIPPING INFORMATION
We ship from multiple warehouses across Australia & New Zealand using the following carriers: Australia Post, Allied Express, StarTrack, Toll and Fastway.
Common Questions
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
We offer free shipping across Australia & New Zealand. This is tracked, insured and sent by Australia Post, Fedex or Fastway. We ship Express (next day) for a $10 flat rate. The typical processing period of 2-4 days still applies. We also ship internationally for $30 AUD flat rate to anywhere in the world.
Your order will be dispatched within 3 working days of receiving payment (Monday-Friday, excluding Victorian Public Holidays) and you should expect to receive it 2 - 5 days after it is dispatched, depending on your distance from Melbourne, Australia.
What animals do you illustrate?
At Tara’s Home, we illustrate all animals! Whether your best friend barks, purrs, hops, slithers, or chirps, we’re here to bring their personality to life. From dogs, cats, and bunnies to birds, lizards, and beyond—if you call it family, we call it art! 🐾
Can I have more than one pet in my portrait?
Absolutely! We can fit up to four pets in one portrait, so all your furry (or feathery!) friends can shine together. If you’re hoping to feature more than four, just reach out to us—we’d love to chat about capturing your whole crew in one masterpiece! 🐾
Photo tips?
What makes a good photo?
1.) Close up time! Be sure your pet's photo is taken in a well lit area. Ideally without a filter and in natural lighting.
2.) Close up and head on, showing as much of the ears, head, neck, and chest as possible. This will allow us to get a good crop of your pets face.
3.) Avoid overhead, overly filtered or blurry photos. We are typically unable to illustrate photos of your pet lying down.
Review our Image Guidelines for more information.